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Quick Answer
Proctorio is fully automated AI proctoring—no live humans watching, just algorithms analyzing your every movement. It monitors your webcam, microphone, screen, and browser activity, then generates a “suspicion score” for your instructor to review. The AI can’t understand context, so normal behaviors like looking at your keyboard or stretching get flagged the same as actual cheating. We’ve navigated Proctorio’s automated system for years and know exactly how to complete exams successfully.
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Proctorio Exam Help: Navigate Automated AI Proctoring
Proctorio is different from other proctoring systems. There’s no human watching—just AI algorithms making judgments about whether your behavior looks “suspicious.” The system generates a score that your instructor reviews later, but during the exam, you have no idea what’s being flagged or whether you’re accumulating strikes against you.
We’ve been helping students with Proctorio exams for years. We understand how the automated monitoring works, what triggers flags, and how to complete exams successfully while the AI watches and scores every movement.
Why Proctorio Exams Are Stressful
Proctorio creates a unique kind of anxiety—being judged by an algorithm that can’t understand context.
You’re Being Scored by a Machine
Proctorio’s AI generates a “suspicion score” based on your behavior. But the AI has no understanding of context—it just counts flagged moments. Looking at your keyboard because you’re typing? Same flag as looking at notes. The algorithm treats all “eyes off screen” events identically.
No Human to Explain To
With live proctoring, you can explain yourself in real-time. With Proctorio, the AI makes its judgments silently. If your dog barks, the AI flags “audio detected”—there’s no one to tell that it was just your dog. Your instructor sees flags without context.
Invisible Judgment
You can’t see your suspicion score during the exam. You have no idea if you’re at “low suspicion” or if normal behaviors have pushed you into “high suspicion” territory. That uncertainty creates constant background anxiety that affects your performance.
Technical Glitches Are Common
Proctorio’s Chrome extension is notoriously finicky. It conflicts with other extensions, crashes mid-exam, fails to detect webcams, and sometimes just won’t start. These technical issues are your problem to solve—while your exam clock is running.
Privacy Feels Invasive
Proctorio records everything—your face, your room, your screen, your keystrokes. Even if you’re not doing anything wrong, the feeling of being monitored this intensively in your own home creates stress that’s hard to shake during a high-stakes exam.
How Proctorio Works
Proctorio is a Chrome extension that monitors your exam session. Instructors choose which monitoring features to enable:
| Monitoring Feature | What It Does | Can Be Disabled? |
|---|---|---|
| Webcam Recording | Records video of your face and environment | Instructor choice |
| Screen Recording | Records everything on your screen | Instructor choice |
| Microphone Recording | Records audio from your environment | Instructor choice |
| Browser Lockdown | Blocks other tabs, websites, and applications | Instructor choice |
| Eye Tracking | Monitors where you’re looking | Instructor choice |
| Head Movement Detection | Flags unusual head movements or positions | Instructor choice |
| Room Scan | Requires showing your testing environment before starting | Instructor choice |
| ID Verification | Requires showing government ID before exam | Instructor choice |
Key difference from other systems: Proctorio is fully automated. No live proctors watch during your exam—AI handles everything, then your instructor reviews flagged moments afterward.
Understanding the Suspicion Score
Proctorio’s most distinctive feature is the “suspicion score”—an AI-generated rating of how suspicious your exam session appeared.
How the Suspicion Score Works
- Accumulates flags: Every “suspicious” behavior adds to your score
- Compares to averages: Your behavior is compared to other students taking the same exam
- Color-coded: Sessions are marked green (low), yellow (medium), or red (high) suspicion
- Instructor filtering: Instructors can choose to only review “high suspicion” recordings
- Not determinative: The score doesn’t automatically mean cheating—instructors make final judgment
The problem: you can’t see your score during the exam. Normal behaviors accumulate flags, and you have no way to know if you’ve crossed from “green” to “yellow” or worse. This creates anxiety even for students doing nothing wrong.
What Proctorio Flags
Proctorio’s AI flags behaviors based on patterns. Context doesn’t matter to the algorithm:
| Behavior | Why It’s Flagged | Innocent Explanation |
|---|---|---|
| Eyes leaving screen | Possible reference to notes | Thinking, looking at keyboard, reading scratch paper |
| Face not detected | Someone else taking exam | Poor lighting, face angle, webcam quality |
| Audio detected | Communication with others | Reading aloud, background noise, HVAC, pets, traffic |
| Multiple faces | Someone helping | Family walking past, photos, reflections |
| Tab/window switching | Looking up answers | System notification, accidental click |
| Unusual head movement | Looking at something off-camera | Stretching, adjusting position, thinking |
| Copy/paste attempt | Copying questions or pasting answers | Keyboard habit, accidental shortcut |
Each flag adds to your suspicion score. An exam with many “innocent” flags can still result in a high suspicion score that your instructor must review.
Proctorio Exam Coming Up?
Don’t let an algorithm determine your grade. We know how to navigate automated monitoring successfully.
What NOT to Do During a Proctorio Exam
These behaviors will increase your suspicion score or cause technical problems:
✗
Don’t use other Chrome extensions during the exam
Many extensions conflict with Proctorio. Disable ad blockers, password managers, and other extensions before starting.
✗
Don’t use a VPN
Proctorio often blocks or malfunctions with VPN connections. Disconnect before starting your exam.
✗
Don’t talk or make noise
Audio detection flags all sounds. Even reading silently while mouthing words can trigger flags.
✗
Don’t look away from screen frequently
Eye tracking counts every glance away. Multiple glances accumulate into higher suspicion scores.
✗
Don’t have phone visible
While Proctorio can’t detect phones directly, webcam recording captures your environment. Phones in view will be visible during review.
✗
Don’t use keyboard shortcuts
Ctrl+C, Ctrl+V, and similar shortcuts are logged even if blocked. The attempt itself gets flagged.
✗
Don’t take the exam in poor lighting
If Proctorio can’t clearly see your face, it generates “face not detected” flags repeatedly.
Common Proctorio Technical Issues
Proctorio’s Chrome extension is known for technical problems. Here’s how to solve the most common:
| Issue | Likely Cause | Fix |
|---|---|---|
| Extension won’t load | Chrome outdated or extension conflict | Update Chrome, disable other extensions, reinstall Proctorio |
| Webcam not detected | Permissions or driver issue | Check Chrome camera permissions, update webcam drivers, restart browser |
| Microphone error | Wrong input or permissions blocked | Set correct default microphone in system settings, grant Chrome permissions |
| Exam won’t start | VPN active or antivirus blocking | Disconnect VPN, temporarily disable antivirus, whitelist Proctorio |
| Freezing/crashing mid-exam | Memory issues or background processes | Close all other applications, restart computer before exam, ensure adequate RAM |
| Screen goes black | GPU/display driver conflict | Update graphics drivers, disable hardware acceleration in Chrome |
| Room scan fails | Webcam can’t pan or poor lighting | Use external webcam if possible, improve room lighting, move slowly during scan |
Subjects We Cover on Proctorio
We handle both the AI monitoring and the exam content. Our experts cover all major subjects:
| Category | Subjects |
|---|---|
| Mathematics | Algebra, Calculus, Statistics, Precalculus, Trigonometry, Linear Algebra |
| Sciences | Chemistry, Physics, Biology, Anatomy, Organic Chemistry |
| Business | Accounting, Economics, Finance, Business Statistics, Marketing |
| Computer Science | Programming, Data Structures, Databases, Networking |
| Humanities | History, Psychology, Sociology, English, Philosophy |
Don’t see your subject? Contact us—we likely cover it.
Why Choose Us for Proctorio Exams
We Understand Automated Proctoring
Proctorio’s AI-only system works differently than live proctoring. We know what triggers flags, how the suspicion score accumulates, and how to complete exams successfully while minimizing false positives.
Subject Matter Expertise
Navigating the proctoring is only half the battle—you need to ace the content too. Our experts cover all subjects from math and science to business and humanities.
A/B Grade Guarantee
We guarantee an A or B on your Proctorio exam—or your money back. Learn more about our guarantee →
Same-Day Availability
Exam tomorrow? We regularly handle urgent requests. While more notice is always better, we specialize in helping students under time pressure.
How It Works
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Tell us about your Proctorio exam: subject, date, time, and what monitoring features are enabled if you know.
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We match you with an expert in your subject who has specific experience with Proctorio’s automated monitoring.
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Frequently Asked Questions
Does Proctorio record your screen?
Yes. Proctorio can record your screen, webcam, microphone, and browser activity—depending on which settings your instructor enables. The recording is analyzed by AI to generate a “suspicion score” that instructors review after the exam.
Can Proctorio detect phones?
Proctorio cannot directly detect phones like Honorlock’s Search & Destroy. However, its webcam recording captures your environment, and AI flags if your eyes frequently leave the screen or if you appear to be looking at something off-camera. Instructors reviewing footage can see phones in your environment.
What is Proctorio’s suspicion score?
Proctorio’s AI generates a “suspicion score” for each exam session based on flagged behaviors. Higher scores indicate more flagged moments. Instructors can filter recordings to review only high-suspicion sessions. The score itself doesn’t determine guilt—instructors make that judgment.
Does Proctorio have live proctors?
No. Proctorio is fully automated—there are no live proctors watching during your exam. AI monitors your session and generates flags for your instructor to review afterward. This differs from Honorlock or ProctorU, which can have live intervention.
Why does Proctorio keep crashing or not loading?
Common causes include: browser extension conflicts, outdated Chrome version, VPN interference, antivirus blocking the extension, or insufficient permissions. Try disabling other extensions, updating Chrome, turning off VPN, and ensuring Proctorio has camera/microphone permissions.
Can Proctorio see my browsing history?
Proctorio only monitors activity during the exam—it cannot access your browsing history before or after the test. During the exam, it monitors and can block access to other tabs and websites. After the exam ends, monitoring stops.
What browsers work with Proctorio?
Proctorio requires Google Chrome with the Proctorio extension installed. It does not work with Firefox, Safari, Edge, or other browsers. Chrome must be updated to a recent version for compatibility.
Do you guarantee grades on Proctorio exams?
Yes. We guarantee an A or B on your Proctorio-proctored exam, or your money back. Our experts understand how Proctorio’s automated monitoring works and complete exams successfully within those constraints. Learn more about our guarantee →
Don’t Let an Algorithm Decide Your Grade
Proctorio’s AI can’t understand context—but we understand Proctorio. Let our experts handle the automated monitoring.
Related: Proctored Exam Hub | Honorlock Help | Respondus Help | ProctorU Help | Examity Help
There are many reasons why students need help with their coursework. In any case, it is never too late to ask for help. So, what are you waiting for? Let’s connect!